Parallel Calls

Some conversations need two tracks when travelling to their destination.

Parallel Calls

Master your multitasking

Just a moment, please

Just a moment, please

Need to gather additional context before offering a solution? Pause your current call and start a parallel conversation on a separate number.

Be in two places at once

Be in two places at once

You may not be a superhero, but nobody needs to know that. The parallel calls feature lets you put a customer on hold, dial another line, then instantly switch back and forth between conversations as needed.

Find resolutions on the first try

Find resolutions on the first try

Customer satisfaction slips with every extra interaction. Parallel calls help you quickly source all the info you need to get it right the first time.

Trusted by 19,000+ companies

Ready to build better conversations?

Aircall runs on the device you're using right now.

Connected to your Business Tools

Salesforce

Salesforce

Intercom

Intercom

Hubspot

Hubspot

Zendesk

Zendesk

Zoho

Zoho

Microsoft Dynamics

Microsoft Dynamics

Shopify

Shopify

Help Scout

Help Scout

Gorgias

Gorgias

Zapier

Zapier

Front

Front

Slack

Slack

Kustomer

Kustomer

Freshdesk

Freshdesk

monday.com

monday.com

Copper

Copper

Pipedrive

Pipedrive

noCRM.io

noCRM.io

Re:amaze

Re:amaze

Happy Fox

Happy Fox

Front

Front

Slack

Slack

Kustomer

Kustomer

Freshdesk

Freshdesk

monday.com

monday.com

Copper

Copper

Pipedrive

Pipedrive

noCRM.io

noCRM.io

Re:amaze

Re:amaze

Happy Fox

Happy Fox