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Customer support teams are preparing for the holiday rush with these best practices.
How Businesses are Preparing for the Holiday Rush

No sooner than the Thanksgiving leftovers have been put away, some family members will settle down for an afternoon of football while others rush out to shopping malls and retail s...

Nicholas PriceOctober 20, 2020
5 Minutes
eCommerce
VoIP integrations benefit phone system efficiency.
What Is a VoIP Integration?: Everything You Need to Know

When your business phone is ringing constantly, it’s a great problem to have and a VoIP integration can help you handle your call flow more easily. It’s frustrating for customers w...

Nicholas PriceSeptember 1, 2020
7 Minutes
Call Center

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