The Latest in VoIP Technology

AI sales agents: Automate outbound SDR prospecting in 2026

AI sales agents automate outbound prospecting at scale. This 2026 guide explains what AI SDRs do, where they fit, and how to deploy them effectively....

AircallJune 3, 2026

12 Minutes

Tech

June 1, 2026

14 Minutes

Conversation intelligence: How Aircall extracts call insights

Tech

May 26, 2026

4 Minutes

Recruiters are hitting their talk time. But are their conversations always effective?

Tech

May 22, 2026

3 Minutes

60% of patients hang up after one minute on hold. Most practices don't realize how many they're losing.

Tech

May 20, 2026

4 Minutes

Your Support tickets arrive incomplete. Your Engineers shouldn't have to fix that.

Tech

May 18, 2026

3 Minutes

eCommerce Support teams answer the same question hundreds of times a day: Here's what that's costing you

Tech

May 14, 2026

3 Minutes

The first agent to call wins the listing: Why speed to lead is the only KPI that matters in property

Best Practices

May 14, 2026

6 Minutes

AI voice agent pricing in 2026: cost models, provider comparisons, and ROI

Tech

May 13, 2026

15 Minutes

What is a VoIP system and how does it work for business?

Tech

May 11, 2026

11 Minutes

AI voice agent platform: How Aircall handles inbound calls 24/7

What is an AI voice agent? Everything you need to know

An AI voice agent manages human-like conversations over the phone to streamline business communications. This guide breaks down the underlying technology including Natural Language...