Open API and 250+ integrations
Reallocate the time you save integrating into existing workflows, CRMs, help desks, and other business productivity tools to focus on customers.
Medium & large businesses
Enterprise call center software and cloud phone system, powered by AI
The reliable unified communications powerhouse that helps you deliver more efficient workflows for world-class customer experiences. Call center software and business phone systems designed for enterprise teams.
Medium and large businesses choose Aircall
Connect, Empower, and Grow with Aircall.
Easier to use for better customer, sales
and partner support
Super-powerful call center communication features but with an intuitive interface. Aircall keeps configuration straightforward so you can scale efficiently.
Collaborate across teams so you can deliver a seamless journey for customers, prospects and partners alike.
Customer stories
Hear it directly from our customers!
Thousands of companies trust Aircall's API and webhooks to build the exact workflows they need.
With Aircall, creating numbers is much easier than with other tools. You can create numbers very quickly and anywhere in the world,
it’s a real advantage for a global sales team.
Where your enterprise tech stack unites and your teams excel
Take advantage of over 250 essential app integrations for clearer, more manageable workflows and secure but seamless real-time data transfer.
Create and automate custom workflows through our open API, and help your team save valuable time to focus more on customers.
Logging calls in HubSpot saves us time. The easy access to call recordings in HubSpot also helps sales and customer care teams review client interactions
so we can provide a better service to our customers.
Improve your customers’ journey and find solutions faster
Track trends, generate reports, and monitor call activity to optimize call performance across teams—even when working remotely.
Understand agent availability, review missed calls, and coach teammates to have more meaningful customer interactions.
What gets measured, gets managed. Aircall gives me an accurate way to track agent availability, prevent missed calls, redirect calls, and change workflows within seconds. Our employees know what’s expected of them and how their performance will be measured.
As a result, the overall performance of the company has improved.
Maintain best-in-class security practices
We use TLS 1.2 and AES 256 encryption methods to secure your data both in transit and at rest in AWS data centers that hold certifications including ISO 27001, SOC2, PCI DSS, and FedRAMP.
Aircall also adheres to GDPR guidelines and constantly monitors the level of security applied to customer data to ensure appropriate incident response.
AI-powered productivity
Automate all those repetitive tasks and save time on call reviews with our advanced AI features like call transcription, tags and summaries, and Call Scoring.
Free up pre- and post-call admin time so your teams are free to focus on building and maintaining customer relationships.
Connected to 250+ native integrations
The leading app ecosystem for voice. Aircall talks to all of your critical tools and workflows.
Monday.com
Shopify
Pipedrive
Bullhorn
HubSpot
Salesforce
Zendesk
Microsoft Teams
Works with the tools your team already uses
See all integrationsThe features enterprise businesses love
- Learn more
International numbers
Learn moreEstablish a global presence and build customer loyalty by reducing rates for international calling across 100 countries.
Advanced analytics
Learn moreUnderstand team performance and track trends through KPIs, tags, and missed call rates to identify areas for optimization and boost productivity.
Ready to build better conversations?
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Enterprise call center software FAQs
Enterprise call center software is a cloud platform that lets large sales and support teams handle high call volumes across locations. It includes call routing, queues, analytics, CRM integrations, and AI. Aircall combines these with AI Voice Agents that answer calls 24/7, so large teams can scale without adding headcount for every spike.
Look for native CRM and helpdesk integrations, reliable call routing, real-time analytics, security certifications, and admin controls like SSO and role-based permissions. Global number coverage and AI features matter as teams grow. Aircall offers 250+ integrations, numbers in 100+ countries, and SAML SSO on its Enterprise plan.
Yes. Mid-sized teams can start on the Essentials or Professional plan with as few as 3 users. The Enterprise plan is built for teams of 25+ licenses, with custom onboarding, prioritized support, and API developer support. You can add users, numbers, and teams in minutes as you grow.
Yes. Aircall connects natively with 250+ tools, including Salesforce, HubSpot, Zendesk, Microsoft Teams, and Bullhorn. Calls, recordings, and notes log automatically to the right record. For larger organizations, Aircall also offers a Salesforce Voice integration, an open API, and webhooks to build custom workflows.
AI handles the repetitive work that slows large teams down. Aircall's AI Voice Agents answer routine calls 24/7 in 38 languages and pass complex calls to reps with full context. AI call summaries, transcription, and Call Scoring cut post-call admin and help managers coach teams at scale.
Yes. Aircall offers local, toll-free, and mobile numbers in 100+ countries from one account, so regional teams can look local to their customers. Managers can route calls by team, location, or business hours, and the Enterprise plan includes unlimited global calls.
Aircall's Enterprise plan has custom pricing for teams of 25+ licenses. The Essentials and Professional plans cost $30 and $50 per license per month, billed annually. Every plan includes 50 free AI Voice Agent minutes a month. Contact sales for an Enterprise quote.