Multiple factors go into running a successful cold-calling campaign. You can’t randomly call numbers and expect to make a sale immediately. You need a proper validated call list, a...

Nicholas PriceFebruary 11, 2022

25 Minutes

Sales

The e-commerce customer service experience has changed immensely over the past year and a half. Think about it—it feels like a lifetime ago when shopping was a part of your regular...

Emily GregorJune 4, 2021

11 Minutes

Customer Experience