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Your CSAT score is a measurement to better understand overall customer satisfaction.
What is a CSAT Score?: Measuring Customer Satisfaction

CSAT is a term that’s used frequently in marketing. With all the work that goes into product development, manufacturing, and marketing, customer success often comes down to the res...

Nicholas PriceFebruary 19, 2021
7 Minutes
Customer Experience
The right call center software provides your business the right flexibility to move beyond a physical call center.
Moving Beyond a Call Center

Customer facing businesses know that they needs call center software to provide a better experience for their audience. Generally, when someone is looking for information, the firs...

Nicholas PriceAugust 7, 2020
8 Minutes
Call Center

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