Empower your customer support team with emotional intelligence. Learn how to train and sustain EI skills for better customer interactions today!...

Sophie GaneDecember 16, 2024

8 Minutes

Support

Aircall shares techniques that sharpen your call center's active listening skills, explains empathy's role, and offers strategies to incorporate active listening into customer inte...

Sophie GaneOctober 23, 2024

9 Minutes

Support