Best VoIP Phone Systems with a Free Trial | Top Options Compared

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VoIP (Voice over Internet Protocol) phone systems allow businesses to make and receive calls over the internet, offering greater flexibility, scalability, and cost savings compared to traditional phone lines.

A reliable VoIP phone system facilitates seamless communication and efficient operations. However, not all VoIP providers are created equal, it’s a good idea to test a service through a free trial before signing on. This allows you to evaluate features, call quality, and ease of use before committing to the phone system that fits your needs. 

Here’s our breakdown of the top VoIP systems with a free trial.

TL;DR: VoIP Phone System with Free Trial 

1. Aircall

2. Dialpad

3. Twilio

4. JustCall

5. RingEX

Must-Have VoIP Features

Before choosing a VoIP phone provider, you want to make sure it offers all the features your business currently needs, plus the ability to scale with your organization as it grows. 

Here’s what to look out for in a cloud-based phone system:

• Toll-free numbers give your customers a convenient, cost-free way to contact your business, increasing accessibility. They can also make your business appear more professional and trustworthy, encouraging higher call volumes and improving engagement.

• International numbers allow businesses to establish a local presence in multiple countries without the need for a physical office. This helps build trust with global customers, improves accessibility, and makes worldwide expansion easier by allowing local customers to connect at a lower cost.

• Call conferencing, including video conferencing, allows for seamless collaboration between team members and clients, no matter where they’re located. It’s an essential tool for remote work environments, enabling more productive meetings, quicker decision-making, and better communication with internal and external stakeholders.

• Call routing automatically directs incoming calls to the most appropriate person or department. This reduces wait times, minimizes miscommunication, and ensures customers are quickly connected to the right team member, improving overall service efficiency and customer satisfaction.

• Interactive Voice Response (IVR) greets callers and guides them through self-service options or directs them to the appropriate department, improving customer service and reducing strain on support teams. 

• Virtual call center features allow businesses to manage customer interactions from anywhere, helping remote teams work more effectively. This allows you to maintain a unified customer service experience across all locations, improving operational efficiency and ensuring consistent, high-quality support.

Top VoIP Phone Service with Free Trial Reviewed

Best VoIP Phone Systems 

Keep reading for an in-depth review of five top VoIP services that offer a free trial, helping you choose the best communication software for your business without any upfront commitment.

Aircall

Aircall’s Activity Feed lets you track valuable messages, view your live calls, and monitor the number of available users for better visibility over your call center operations.

Aircall helps companies of all sizes improve customer relations and increase sales. With features like call routing, toll-free numbers, and international numbers, Aircall ensures seamless communication across teams and clients, regardless of location.

With Aircall, you also get productivity-boosting features like call transcription, click to dial, a power dialer, and customer filters. The platform also comes with powerful AI tools like call summaries, key topic recognition, and talk-to-listen ratios. 

It integrates easily with 100+ popular business tools, including CRM tools like HubSpot and Salesforce and helpdesk software like Zendesk, making it an ideal choice for businesses looking to improve efficiency and provide a better, more personalized customer experience. Aircall’s cloud-based platform also supports remote teams, allowing employees to manage business calls from anywhere. 

With a user-friendly interface and a 7-day free trial, Aircall is a top choice for businesses looking for reliable, scalable communication solutions.

Key features

• IVR

• Voicemail

• Call routing

• Business texting - SMS and MMS

• Warm transfer

• Call queuing and recording

• Call transcription

• Click to dial

• Power dialer

• Call monitoring software

Pricing

After a 7-day free trial, Aircall offers three plans:

• Essentials plan: $30/month/user (annual plan)

• Professional plan: $50/month/user (annual plan)

• Custom plan: Contact for details

Discover the best VoIP phone system with a free trial: an affordable, reliable solution to help you boost customer satisfaction—no strings attached. Try Aircall for free.

Dialpad

Dialpad’s AI features summarize your calls and automatically extract action items.

Dialpad is tailored for businesses needing a voice, contact center, or sales solution and offers a 14-day free trial. With AI-focused features, it helps automate tasks, streamline workflows, and gather insights. Dialpad is suitable for small businesses and enterprises across industries like insurance, education, healthcare, real estate, technology, professional services, legal, retail, recruiting, and automotive.

It integrates with over 70 apps and includes virtual assistance through an AI Chatbot. The system also supports quick onboarding with AI Playbooks and provides performance metrics through its AI Coaching Hub, offering video meetings, messaging, and virtual phone numbers.

Key features

• Voicemail transcriptions

• Call recording

• Desktop and mobile app

• Call forwarding

• Call routing

• AI features like recaps and live coaching

• Virtual receptionist

• Power dialer

Pricing

After a 14-day free trial, Dialpad offers three business communication plans:

• Standard plan: $15/month/user (annual plan)

• Pro plan: $25/month/user (annual plan)

• Enterprise plan: Contact for details

Twilio

Create custom IVR flows with Twilio.

Twilio’s flexible VoIP system comes with various customizable features. Its voice APIs allow businesses to build tailored voice experiences, while tools like IVR, voice recording, and speech recognition improve customer interaction. Twilio also provides global carrier infrastructure in over 100 countries and uses Elastic SIP Trunking for scalable public switched telephone network (PSTN) connectivity. 

With voice intelligence and real-time voice insights, the tool helps you draw data from conversations. Twilio’s platform supports multichannel messaging, user authentication, and secure connections, with customization options through the voice SDK for web and mobile apps. 

Key features

• IVR

• Speech recognition

• Voice Intelligence

• Text-to-speech

• Call recording encryption

• Warm transfers

• Call tracking

• Masked calling

Pricing

Twilio offers a free trial with a balance for experimentation, though certain usage restrictions apply to trial projects. There are no monthly or annual subscriptions. Customers pay for what they use, selecting one of the three available options:

• Pay-as-you-go: For example, you can make local calls for $0.0140/minute and receive them for $0.0085/minute. You’re also charged per minute for all features, including conference calls, call recording, transcription, and voice intelligence.

• Calls per second: $35/month for two calls per second

• Committed-use discount: Commit to a monthly volume for additional discounts and contact their sales team for details

Visit Twilio’s website for a more detailed breakdown of their pricing structure.

JustCall

JustCall’s analytics features give you valuable insights into agent performance.

JustCall offers a 14-day free trial for its AI-powered VoIP system, which is designed to support organizational communication via voice, SMS, email, and WhatsApp. Built for industries like real estate, healthcare, education, and retail, it helps teams automate workflows and improve customer interactions with over 100 integrations.

Features include call scoring, live coaching, and multichannel messaging from a unified inbox. The platform’s predictive and power dialer modes allow businesses to connect with more leads efficiently. JustCall also offers international phone numbers in 70+ countries, seamless number porting, and multi-device access on mobile, laptop, and desktop for global communication.

Key features

• AI Call scoring, coaching, and live assistance

• SMS automation

• Auto dialer

• Predictive dialer

• Call analytics

• AI agent assist

• Call transcription

• AI summaries

Pricing

After a 14-day free trial, JustCall offers four customer communication plans:

• Essentials plan: $19/month/user (annual billing)

• Team plan: $29/month/user (annual billing, minimum two users)

• Pro plan: $49/month/user (annual billing, minimum two users)

• Business plan: Contact for details (minimum 10 users)

RingEX

RingEx helps facilitate internal communication.

Source

RingEX by RingCentral integrates business calls, video meetings, messaging, SMS, and virtual fax into one app, consolidating business communication. It’s designed for businesses of all sizes and provides flexible migration from traditional phone systems with minimal IT support.

RingEX offers real-time AI and conversation intelligence for enhanced user experiences, personalized analytics, and insights for informed decision-making. With over 300 app integrations, it connects with all your essential business tools to help users boost productivity across their organization.

Key features

• Automated call recording

• Call routing and management

• IVR

• SMS communications

• Video conferencing with comprehensive post-meeting recaps

• Notetaking and sentiment analysis

• Personalized analytics

• 18 languages for in-app, live translations, and multilingual phone menus

Pricing

After a 14-day free trial, RingEX offers three packages:

• Core plan: $20/month/user (annual billing)

• Advanced plan: $25/month/user (annual billing)

• Ultra plan: $35/month/user (annual billing)

Choose Aircall as Your VoIP Service Provider 

Aircall’s comprehensive virtual phone system meets the needs of businesses of all sizes across numerous industries, including healthcare, marketing, education, financial services, recruitment, hospitality, tech, and retail. 

With its easy-to-use platform, omnichannel customer support features, seamless integrations, and flexibility to support remote teams, Aircall is a leading solution for modern customer communications.

Features like toll-free numbers, call routing, and international numbers ensure your team can communicate effectively with customers worldwide. Plus, Aircall’s commitment to providing a 7-day trial allows you to test the system and experience its benefits firsthand, without any upfront commitment. 

Whether you’re a small business or a growing enterprise, Aircall’s affordable, reliable, and scalable VoIP system makes communication smoother and more efficient, helping you stay connected with customers—and increase revenue.

See how Aircall can help you improve customer communications and boost sales—with no commitment. Try Aircall for free.

Published on November 7, 2024.