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Get free accessIf you’re researching business phone systems in Dallas, cost efficiency is likely a top consideration. Dallas is a hub for successful enterprises, home to 21 Fortune 500 and 41 Fortune 1000 companies.
The market is full of ambitious startups, SMEs, and larger businesses so there is fierce competition. Your success relies partly on empowering your customer-facing teams by investing in a reliable business telephone system.
Whether you’re based in Downtown Dallas, Uptown, Lower Greenville, or the Central Business District, Aircall provides the cost savings you need to reinvest in your operations and secure a competitive edge.
But cost-efficiency shouldn’t be your only consideration. Simple setup, ease of use, low-cost maintenance, CRM integrations, and smart, intuitive features are important too. You’ll also need to test how well your phone solution converts customer conversations into closed deals and revenue.
Let your sales and support teams experience enhanced productivity and better results by trying Aircall for 7 days for free.
Why do you need a business telephone system in Dallas?
Do you do business in any of the industries listed below? If so, you’re part of the reason that Dallas directly contributes about one-third of the total GDP of Texas.
Real Estate & Property Management
Financial Services
Health & Wellness
HR & Staffing
Technology
That said, Dallas’ booming economy attracts countless small businesses. Dallas, and the greater state of Texas, does not charge a corporate or personal income tax, making it an ideal location for startups and small and medium-sized enterprises.
Your customers have options and competition is fierce. This means that to thrive in Dallas, you need to meet every prospect with outstanding service.
Outstanding service requires outstanding tools. You need a VoIP phone system that will let you punch above your weight in the market.
Aircall is geared to help you to do just that.
Aircall is designed to drive productivity and performance in your customer-facing teams. Smart features and an easy-to-use interface make team collaboration easy, allowing teams to deliver speedy but personalized customer service.
Extensive CRM integrations keep you connected to the data you need at all times, and its 99.9% uptime guarantees flawless call quality.
Aircall’s competitive pricing plans offer more compared to other VoIP phone systems in Dallas. Starter plans provide features and capabilities often only found in the pricier plans of alternatives.
This reduces your telephony overheads, keeping costs low while increasing your sales performance and revenue potential. All without compromising on quality.
What are the business telephony options in Dallas?
When it comes to choosing the ideal telephony solution, you have a few options. Generally speaking, there are three different kinds of business phone systems that businesses in Dallas can use. Let’s take a brief look at each of them below.
Private Branch Exchange (PBX)
PBX is the traditional, old-fashioned landline telephone. It consists of a network of landlines that are made up of deskbound phones, copper cables, and a PBX management server. The server is fixed onsite and routes and distributes inbound and outbound calls around the office.
Operationally, PBX is complicated and time-consuming to set up, requiring the help of systems administrators with sufficient telecoms and cabling experience. Setup costs can also add up quickly, as you need to hire a fixed location to install the necessary hardware.
Internet Protocol PBX (IP PBX)
An internet protocol (IP) PBX has nearly the same setup as a traditional PBX system. However, instead of using wires and cabling to transmit calls, IP PBX uses the internet to route and transfer data across the server.
While IP PBX introduces cloud-based capabilities and is a little simpler to set up compared to PBX, manual installation of the telephony hardware is still required within a fixed office, which takes time and drives up installation and maintenance costs.
Voice Over Internet Protocol (VoIP)
Voice Over Internet Protocol (VoIP) is a phone system that utilizes the internet to make and receive calls. Unlike PBX and IP PBX, VoIP phone systems require no wires, cables, or hardware to function.
It’s entirely cloud-based and converts phone calls into data transmitted via the internet, allowing you and your teams to work from anywhere. All you require is a speedy internet connection and a VoIP service provider to manage your calls.
While it’s clear that you have a range of options available for selecting a business phone system in Dallas, if you’re looking for maximum efficiency coupled with low overheads, choosing a VoIP business phone system is your best option.
How to choose the best business phone system for your company in Dallas
When exploring a VoIP business service, make sure each option offers a free trial that allows you to test the features you need to reach your goals and objectives. These features may include:
Interactive Voice Response (IVR): automatically reroutes incoming customer calls to the correct department according to their needs.
International Numbers: set up your teams to work from anywhere in the world without establishing fixed offices by claiming local and international business numbers.
Call Routing: organizes and dispatches incoming calls to the right team quickly and efficiently, reducing hold times.
Call Monitoring: train new sales and support agents on live calls, correcting errors to guide conversations to better outcomes.
Call Recording: record and access customer calls for onboarding, better training procedures, and monitoring of agent performance.
SMS Business Text Messaging: message customers and prospects directly on sales and support issues and allow them to respond at a time more convenient for them.
Business Phone App: let your team work from anywhere and remain productive using their Apple iOS or Android mobile phones.
Power Dialer: create customer lists and call through them without needing to pause to redial numbers between calls.
Call Center Analytics: monitor performance, set and track team and agent KPIs, and assess other metrics within a single analytics dashboard.
CRM Integrations: say goodbye to repetitive, manual CRM admin by connecting your tools and workflows to CRMs like Hubspot, Pipedrive, and Salesforce.
Test all relevant features and CRM integrations
Dallas is known for being a thriving tech hub where speed and innovation play a big role in success. This means that Dallas-based businesses need a business phone system that offers smart, intuitive features and capabilities that align with their goals and operations.
Make sure you’re able to test any VoIP phone system features before committing to any fixed service plans. Assess what solutions offer the most relevant features and integrations at the best price.
Integrations also play a key role in maintaining a competitive edge and giving your teams maximum productivity and efficiency. Your ideal phone solution should integrate with well-known CRM tools like Salesforce, Hubspot, Pipedrive, Shopify, Gorgias, and REISift.
How much does a business phone system cost in this city?
Getting an accurate forecast of how much a VoIP phone system in Dallas will cost you can be tricky. On average, a VoIP phone service can cost anywhere between $15 to $50 per month per user, but looking at cost alone may leave you short-changed, quite literally.
When assessing various VoIP business telephone services, it’s important to consider value as much as cost. What features do you receive for the price? And does this fee include initial set-up and licensing costs, or are they charged independently?
For example, Aircall’s “Essentials” package offers unlimited inbound and outbound calls as well as access to a full suite of premium features and integrations often found in middle and top-tier pricing plans of other VoIP service providers.
VoIP services in Dallas and Other Cities in the US: We’ve got you covered
Aircall's VoIP phone system is available in Dallas and other big cities in the United States, including:
Aircall supports Dallas businesses with local voice carriers
Aircall’s market-leading VoIP network includes partnering with local providers to provide exceptional call quality and reliability. That means total peace of mind when it comes to making sales, supporting customers, or collaborating with team members over the phone.
Heard of the Opus Codec? Ask your shortlisted Dallas-based VoIP providers about it. The key takeaway to remember is that Aircall’s Opus Codec means zero dropped calls - even when network strength fluctuates.
In the office or out in the field: make the right call with Aircall
All Aircall apps (for both mobile and desktop) are native to each platform. This means you’ll maintain strong connections to all voice carriers, no matter where you’re working from, whether it’s in Dallas or the greater Dallas-Fort Worth metroplex.
Try Aircall free for 7 days and see why it’s the ideal choice for your Dallas VoIP service provider.
