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Packet loss is important because it impacts the overall phone call quality.
Phone Call Quality Packet Loss: Why Theyre Related

Cloud phone systems utilize VoIP (voice over internet protocol) technology to transmit calls over the internet. That sounds simple enough, and it all happens within seconds. These ...

Nicholas PriceMay 5, 2021
11 Minutes
Tech
Learn how to start a virtual call center to better support your business teams.
How to Start a Virtual Call Center 101

With so many people needing to work remotely, you may be wondering how to start a virtual call center, and if so, how to do it right. A remote workforce is a growing trend. Many co...

Nicholas PriceJanuary 27, 2021
11 Minutes
Call Center

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