With so much evolution in the marketplace, small businesses need the ability to be flexible and agile. That’s challenging to do when you have limitations because of a legacy landli...

Nicholas PriceApril 28, 2021

6 Minutes

Tech

If you listen to the conversations around you, you’ll likely hear someone complaining about a bad experience interacting with a company. It’s not nearly as common to overhear rave-...

Nicholas PriceOctober 30, 2020

9 Minutes

Customer Experience