Geckoboard

Data & Reporting

Create custom dashboards for sharing real-time Aircall data with your sales or support team. Designed for desktop, mobile and TV.

Made by

Geckoboard

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App overview

Share real-time queue data, KPIs and live user availability with your team to help them operate at their best.

With Geckoboard you can create your own real-time dashboard for your sales or support team by connecting your Aircall account, and visualizing key information like inbound and outbound call volume, how many calls are waiting, active calls, average wait time and how many users are available. In minutes you’ll have a custom dashboard that can be shared easily using a link or displayed on office TVs, so everyone can monitor performance in real-time throughout the day.

Make sure nothing gets missed by adding data from 90+ other sources like Zendesk, Intercom, Salesforce, HubSpot and spreadsheets too.

Aircall + Geckoboard

Features

Drag & drop dashboard builder

Easy to-understand data visualizations, which update in real-time.

Monitor inbound/outbound call volume, calls waiting, average wait time, missed call reasons, agent availability and more.

Filter by number, team, tag, user, missed call reason…

Add data from 90+ other sources (Zendesk, Intercom, Salesforce, Shopify, HubSpot, spreadsheets…)

Easily display dashboards on office TVs (smart TV or affordable PC-on-a-stick required)

Key benefits

Build custom dashboards in minutes

Anyone can build an easy-to-understand, professional-looking dashboard that focuses attention on key metrics.

Real-time wallboards for sales and support teams

Display live dashboards on an office TV - or loop through several at once - and remotely manage them from your Geckoboard account. You just need a smart TV or an affordable PC-on-a-stick.

Add data from other sources

Bring key data together alongside Aircall data from over 90 other sources, including Zendesk, Intercom, Salesforce, HubSpot, Shopify, spreadsheets, Zapier and more.

Notifications and reporting

Raise the visibility of KPIs and goals by setting up Slack notifications for when metrics hit a specific value, and schedule regular snapshots of your dashboards to get sent out to stakeholders.