Unlock conversation intelligence with Aircall AI
Drive sales and customer support results with AI-powered team coaching and business intelligence.
Let AI do the heavy lifting
Review calls twice as fast
Understand a conversation in seconds with AI-generated call summaries and key topics. Save time scrubbing through calls and spend it upskilling your team.
Focus on the calls that matter
Surface calls that teach you more about your customers. Search for keywords and phrases relevant to your business, and cut through the noise.
Learn what customers care about
See the volume of keyword mentions across calls to understand customers’ priorities. Visualize conversation trends for deeper business intelligence.
AI for smarter sales
and smoother support
Convert prospects with winning sales calls
Ensure sales calls are engaging, balanced, and effective. Review pitches faster and coach sales reps to drive calls that convert.
Turn support calls into customer loyalty
Discover common points of friction in support calls. Coach agents to deliver seamless customer experiences that consistently boost CSAT.
Gain control over your call review process
Focus on the words that matter. Search across all calls for key terms and phrases and pinpoint moments that need a deeper review.
Coach your team with more context
Train agents with a clear understanding of past performance, so you can focus on developing the right skills. Drive CSAT and conversion over time as teams have more meaningful conversations.
Discover hidden value in your calls
AI-Generated
Call Summaries
Instantly grasp the essence of a conversation, ensuring vital takeaways are never missed.
Key Topic
Recognition
Swiftly identify and categorize key discussion points for faster decision-making.
Talk-to-Listen
Ratio
Understand speaker dynamics and caller engagement levels to enhance team performance.
Call & Voicemail
Transcription
Review calls faster and identify coachable moments to unlock efficiencies and performance.
Transcript
Text Search
Search for keywords and phrases across calls to better understand your customer conversations.
Call Summary
CRM Logging
Log AI-generated insights in your CRM or help desk for deeper call context on deals and tickets.
Sentiment Analysis
Detect customers’ sentiments during calls to foster more meaningful, positive interactions.
Trending Topics
Visualize conversation trends across calls for deeper business intelligence.
AI and Transcription API
Visualize conversation trends across calls for deeper business intelligence.
coming soon
Call Scoring
Cut down hours of manual call scoring, and provide regular feedback to drive team performance.
Ready to level up with Aircall AI?
Aircall AI
/license
per month, applied on all Aircall licensesCall Summaries
CRM Logging
Key Topic Recognition
Talk-to-Listen Ratios
Text Search
Sentiment Analysis
Trending Topics
AI and Transcription API
Call Scoring coming soon
Supported Transcription Languages
Aircall AI is currently available in English, French, Spanish, German, Dutch, and Italian.
Frequently Asked Questions
Aircall AI uses generative AI to produce text, such as call summaries, based on dialogue between two speakers.
This innovative technology can unlock value for Sales and Support Managers who want to review calls faster, enable efficient team coaching, and drive CSAT and conversion with enhanced agent performance.
Aircall AI is currently available for calls made in English, but it can be purchased by customers in any country. We look forward to adding additional languages, and we will prioritize new languages for Aircall AI based on customer demand.
No. Your call data, including recordings and transcripts, are protected and not provided to any third parties outside of Aircall or used to train any internal or third-party AI models.
Aircall AI is available at the price listed above, with the cost applied to all Aircall licenses. This means that the number of Aircall AI licenses provisioned will be equal to the number of standard Aircall licenses on your account. There are no additional usage fees based on the number of calls that are being transcribed and enriched with AI-generated content.
AI-generated call summaries, key conversation topics, and talk ratios will be available on the call transcript and recording page. Call transcripts and recordings can easily be accessed from Aircall’s Conversation Center, which stores all recorded conversations. By clicking on a call or voicemail in the Conversation Center, Sales and Support Managers can quickly gain insight from the content generated by Aircall AI.