The VoIP Phone system for healthcare
Provide superior patient experiences with a reliable and secure voice solution. Always keep a 360-degree view of your patients by connecting your phone system to the tools you already use.

MODERN HEALTHCARE BUSINESSES & GP PRACTICES CHOOSE AIRCALL
Your clients expect the best and Aircall helps you deliver
Personalise every patient experience and gain their trust
Seamlessly integrate with your CRM to access a 360-degree view of your patients’ history and tailor every interaction to fit their specific case.
Depend on a reliable voice solution that supports omni-channel communications with tight integrations to the tools you already use.

"It would now be very difficult for our teams to go back to the way we worked before. Aircall brought a lot of comfort and efficiency to their daily work. All they need to do is interact with the CTI from within Salesforce to receive and make calls, it’s just so easy to do."
— Olivier Pilat, co-founder at Senior Transition
Keep your patients’ data safe at all times
Data security is paramount, especially when it comes to medical data. With Aircall, both you and your patients are in good hands.
Aircall maintains strong privacy and security measures, such as end-to-end data encryption, HIPAA compliance for handling Protected Health Information (PHI) and requirements imposed by regulations such as GDPR.
Take a look here to learn more about Aircall’s privacy practices, and here if you want to know more about our security policies.

"For Balance, Aircall is not just a tool to manage outbound or inbound calls. We’re a call centre. It’s not simply a question of ‘Is Aircall useful, and how?’ – Balance is actually more of an example of what it looks like to build a business on Aircall. In short, it’s the backbone of our business.”
— Oliver Codrington, Director at Balance
Set up your GP practice phone system in minutes
Invite your team and start making and receiving calls right away. Organise your workflows and set up integrations in minutes.
Easily adjust availability, call distribution and IVR settings in response to call volumes and changing needs—and stay focused on improving the patient experience.

Track call activity and boost call performance
Keep a close eye on critical KPIs like missed call rate, calls per agent and agent availability, making it easy to ensure you’re reaching your goals.
Track all call activity in our Live Feed so you can quickly adjust workflows to meet demand and staff your teams to align with business and patient experience objectives.

Connect to the business tools you love
Discover our integrations
The features healthcare companies & medical practices love

CRM and Helpdesk Integrations
Connect Aircall with your CRM or Helpdesk to centralise activity, automate call logging and ensure you always have a 360-degree view of your customer.

Call Routing and IVR
Easily set up and adjust routing rules and IVR to make sure callers are guided to the right team on their first try.
Advanced analytics and live feed
Track every conversation in the Aircall dashboard, use data to make informed decisions and provide five-star customer experiences.
Featured content
Key features
Insight Cards
See more context behind every inbound call by pulling related data from other apps into view.