Zowie Inbox
- Customer support
Connect Aircall to Zowie Inbox in minutes—and streamline every call. Manage all incoming calls directly in Zowie Inbox and boost your team’s efficiency with a smoother, faster workflow.
Discover Zowie Inbox
Zowie Inbox is the generative AI-powered customer service platform. Deliver highly personalized experiences while solving 1.5x more tickets every day.
Integration features
Ticket Creation
Zowie will automatically create a ticket for every incoming call, ensuring that every interaction is available in Zowie Inbox.
Customer Recognition
Zowie will use the caller’s phone number to identify the customer and pull all relevant information from connected integrations into Zowie Inbox.
Automatic Assignment
Zowie will assign an incoming phone call in Zowie Inbox to the same user who answers the call in Aircall.
Voicemail
Don’t miss any calls if you’re offline. Zowie will receive all voicemails and make them available to your team.
Recordings
Every call is automatically recorded and available in Zowie.
Events
Easily track call history with all events available in Zowie.
Key benefits
Handle 1.5x more tickets every day.
Reduce response time by 78%.
Drop 12% in resolution time.
Recommended integrations
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Slack
Productivity
Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it.
Microsoft Teams
Productivity
Call customers from Microsoft Teams, and share contacts with teammates to enable company-wide collaboration.
Salesforce
CRM
Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce.
monday.com
CRM
Sync calls, messages, & AI insights from Aircall to monday.com
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