TECHNOLOGY PARTNERS

Build for what's next in AI communications.

Become an Aircall Technology Partner and help shape how AI-driven teams connect their tools.

Aircall runs on a mix of AI and human agents, often on the same call. Build with Aircall: context on the screen, actions in the flow, records that stay in sync.

  • REST API
  • MCP
  • WEBHOOKS
  • EMBED SDK
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A fully-connected AI ecosystem.

In Aircall, some conversations are handled by people, some by AI Agents, many by both. Your integration shouldn't have to pick a side. Connect once, and your product shows up wherever the conversation goes: in the rep's workspace and in the agent's reasoning.

For team-led conversations

  • REST API
  • EMBED SDK
  • WEBHOOKS
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    Screen pop.

    The right record opens as the phone rings; no searching mid-call.

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    Automatic logging.

    Calls, outcomes, dispositions, and notes written back without anyone typing them.

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    Your product, embedded.

    Put your interface directly in the Aircall workspace with the Embed SDK.

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    Real-time sync.

    Webhooks keep both systems current as the conversation happens.

For AI-led conversations

  • MCP
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    Give the agent context.

    Opens the conversation armed with the account, the history, the open issues, the entitlements.

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    Give the agent actions.

    Completes the task inside the conversation; issue the refund, book the slot, update the record — without a handoff.

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    It stacks.

    Your capability sits alongside partners like HubSpot, Shopify, and Calendly, so a whole conversation can be resolved end-to-end.

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Full context, both ways

This is where both halves pay off at once.

When an AI agent escalates, everything it's learned travels with the call. The person picking up sees your record already open, the conversation already summarized, the actions already taken. The customer doesn't repeat themselves. Your data doesn't get re-entered.

It runs both ways. Every conversation — AI or human — returns structured intelligence to your system; outcome, sentiment, resolution, next step. A record, not a recording.

THE ECOSYSTEM

Live & driving results with partners like HubSpot and Shopify

  • icon-phone-forward-lime30–34%Call deflection, internal pilot
  • icon-smiley-lime+29 ptsCX score improvement
  • icon-stopwatch-lime~2 minTypical MCP registration time

Why build on Aircall

  1. One connection, every kind of conversation.

    REST and the Embed SDK for the people on your calls. MCP for the agents handling them alone. Webhooks keeping both in sync. You don't have to bet on which way the mix goes.

  2. Intelligence flows both ways.

    Your product informs the conversation. The conversation returns structured data to your product, so the record is complete on both sides.

  3. Supported end to end.

    Complete documentation, a dedicated onboarding team for scoping and discovery, and a named partner contact once you're live.

  4. Reach new customers and scale.

    Featured on our App Marketplace and surfaced inside the Aircall product, in front of 23,000 businesses.

  5. Always ahead of what's next.

    We were among the first to build an open app ecosystem. We're among the first building an agentic one. Whatever comes next, we'll build it with partners.

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Build for the conversations happening now, and the ones coming next.