Freshchat
- LiveChat
- Help Desk
Smart conversational messaging platform that allows you to connect multiple channels into one agent interface and deflect with bots.
About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.
Aircall + Freshchat key benefits
Freshchat Aircall integration will allow support agents within Freshchat receive and make calls via Aircall without having to navigate to Aircall dashboard.
1. Agents don’t need to move out of Freshchat to connect with users on phone.
2. Agents get complete customer 360 context.
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Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it.
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Call customers from Microsoft Teams, and share contacts with teammates to enable company-wide collaboration.
Salesforce
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Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce.
monday.com
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Sync calls, messages, & AI insights from Aircall to monday.com
Ready to build better conversations?
Aircall runs on the device you're using right now.