Overview
Kaizen ICT, an Aircall gold partner, is an Australian cloud solutions provider founded on the vision of creating superior cloud solutions for businesses by combining service execution with technical expertise. With a customer-first mindset, Kaizen ICT focuses on building trusted, long-term relationships, which has fueled its rapid growth since its inception.
True to their name meaning ""continuous improvement,"" they emphasise ongoing skill development and business evolution for both themselves and their clients. Serving SMB and Commercial businesses, Kaizen ICT specializes in the health and life sciences, field service, and manufacturing sectors.
As a Salesforce Partner, they have extensive experience with Agentforce, Field Service, Marketing, Sales Cloud, and Service Cloud. Their team of over 25 employees across Australia includes developers, consultants, and solution architects.
In their partnership with Aircall, Kaizen ICT excels in automating workflows for Salesforce clients and helping businesses maximize their ROI from Salesforce investments. Their blend of technical prowess, customer-centric approach, and specialized focus on Salesforce integration makes Kaizen ICT a valuable asset in the Australian cloud solutions market.
- Integrations
- Salesforce
- Countries
- Australia
- Languages
- English
- Core Industries
- Business Services
- Retail and E-commerce
- Healthcare
- Travel and Hospitality
- Information Technology and Services
- Aircall Services Provided
- Onboarding - Configuration and Training
- API Consultation
- Ecosystem Solutions
- Advanced Aircall Solutions
- AI Services
- Routing Consultation
- Certifications
- Aircall x Salesforce Integration
- Pricing and Packaging Services