Leadership Team

Olivier began his career at The Boston Consulting Group and ArcelorMittal. While working in large enterprises, he saw the opportunity to improve the way businesses connect with customers on the phone. This insight urged him to enter the start-up world and create Aircall. Olivier holds an MBA from HEC School of Management in Paris.

Drawing on his solid experience as Director of the Partner Success Program at Amazon Web Services in Australia, Frédéric Viet joined Aircall in 2021 with the mission of developing the company in the APAC (Asia Pacific) region. In just one year, he has succeeded in building a team of 50 experts and making the company one of the leading players in the APAC market. Frédéric Viet has fully contributed to the development of Aircall and a customer base of 17,000 companies worldwide. With his three areas of expertise - direct and indirect channel management, building strategic alliances and developing dedicated teams - he leads Aircall's international sales team.

Helen-Alice is a transformative leader in the HR world, known for architecting people strategies that scale with ambition. At Humu, she drove cultural and operational transformation as CHRO, helping lead its acquisition by Perceptyx. Her journey includes pivotal leadership roles at Meta and Google—managing global benefits strategy at Meta and as a foundational team member at Google spearheading HR initiatives across international hubs including Dublin, London, Buenos Aires, and Singapore. With over 20 years of experience at the intersection of strategy and people, Helen-Alice excels at building end-to-end HR infrastructures, redefining global programs, and coaching leaders to cultivate equitable, high-performance cultures. She is deeply committed to creating environments where ownership and impact thrive. She holds a master’s degree in Management and Human Resources from the London School of Economics and a BA in International Commerce and Spanish from University College Dublin. Passionate about elevating workplace culture at scale, Helen-Alice balances her executive focus with quality time spent with her family and energetic pup, staying active, and mentoring the next generation of HR leaders.

Tom, an accomplished product leader, spearheads the seamless integration of Product and customer support teams at Aircall, fostering unified product development and elevated customer experiences. As Humu's former CPO, he drove multi-product evolution and successfully entered the survey market. His roles at Instacart, Lyft, and AWS honed his expertise in B2B software, reshaping workplaces with impactful product innovations. From enhancing grocery retail at Instacart to expanding Lyft's B2B line and revolutionizing AWS's cloud cost management, Tom showcases a versatile skill set. Armed with degrees from Johns Hopkins and MIT, Tom enjoys family time, podcasts, sports, gaming, and staying abreast of the latest TV shows when not innovating.

Jigar brings more than 30 years of experience leading product and engineering teams at startups and global tech companies. Previously, he was the Chief Product and Technology Officer at Calendly where he spearheaded efforts building a brand new AI Meeting intelligence product. Before Calendly, he was the SVP of Product and Engineering at Sisu, an AI decision intelligence engine that built machine learning capabilities to to augment data analysis. Prior to that, he was the Senior Director of Product and Engineering at Meta, where he spearheaded a ground-up effort to ideate a new machine learning operations platform for common AI use cases for ads, content integrity, and video, as well as managed exa-byte scale data analytics platforms. He also spent nearly 13 years at PayPal and eBay building products and infrastructures supporting millions of people each day. He received his Bachelor of Engineering in Computer Science from the Victoria Jubilee Technical Institute and his Masters in Computer Engineering from the University of California, Santa Cruz. Outside of work, he enjoys spending time with his family, hiking and tinkering with the latest trends in tech.

Shaun brings 25 years of financial leadership across enterprise technology, SaaS, insurance, and financial services, with a track record of scaling companies through growth, capital raising, and M&A. Most recently CFO at Vimly Benefit Solutions, he led a recapitalization that culminated in a sale to a private equity firm. Before that, as CFO of Zenefits, he led the company's financial turnaround, then became CEO to guide its integration into TriNet as a standalone business within the $5.1 billion public corporation. Earlier, he was CFO of CoreHR, a European cloud HCM company, and of Torrent Technologies, where he managed its acquisition by a Fortune 500 multinational. Shaun spent twelve years at Microsoft in senior finance roles, including Division Controller, and also held finance roles at Deutsche Bank and Vertafore. He holds a BA in Accounting and Economics from the University of Washington and an MBA from Columbia University.