Blog
Dos and Donts of a Customer Success Pro with Greg Lefort of Azendoo
For this article, we sat down with Greg Lefort, CEO of Azendoo. Sometimes called “the new growth hacking”, the concept of “Customer Success” is on everyone’s lips. Simply said by...)
Use CaseHow a phone number growth hack can make a startup look like a giant
April 17, 2015 · 1 Minute
Customer SuccessTop 25 bedside reads on Customer Success for entrepreneurs
April 2, 2015 · 6 Minutes
Customer Success7 questions to ask your customers while solving a phone support issue
February 23, 2015 · 5 MinutesBrowse all articles
Customer HappinessPhone customer support: a female and male voice comparison
February 12, 2015 · 3 Minutes
Startup JourneyWhat we felt and learned while getting our free trial hacked
February 5, 2015 · 9 MinutesUse CaseHow Yurplan Stays In Touch With Local Events Organizers
January 28, 2015 · 1 Minute
Customer Success5 top techniques to optimize your time spent on the phone
January 21, 2015 · 5 Minutes
Customer SuccessCold Calling Tips and Tools: A Guide to Phone Sales Success
December 15, 2014 · 13 MinutesStartup JourneyThe opportunities challenges of launching a startup in a boring industry
December 2, 2014 · 6 MinutesThe SaaS Guide to Leveraging The “Powered by” Tactic
Like many young SaaS startups we’re thinking about ways to get visible from our potential customers. One of the most widely used tactics in our industry is the Powered by line. As...)
SalesHow to persuade customers over the phone with hypnosis tricks
October 7, 2014 · 4 Minutes
Startup Journey5 Mistakes Weve Made Selling a Tool Instead of a Solution
October 3, 2014 · 8 Minutes
Use CaseHow to reassure customers through innovative phone support
October 2, 2014 · 1 MinuteCustomer HappinessGrowth Pack: 6 Great Tools for Startups (including Aircall!)
September 25, 2014 · 1 Minute
Customer HappinessWhat illusionists can teach us about the art of persuasion over the phone
September 24, 2014 · 3 MinutesCustomer HappinessHow to Have Less Impersonal Conversations With Your Customers
September 16, 2014 · 3 Minutes
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