Emily Gregor

Emily Gregor

Senior Content Marketing Lead

Emily has directed content marketing strategies, building brand authority and driving lead generation, for over 10 years.

LinkedIn

Articles by Emily

Alternatives

Top 5 MightyCall alternatives in 2026

February 4, 2025 · 12 Minutes
Support

Call centre analytics and how to use them to improve performance

December 30, 2024 · 16 Minutes
Alternatives

The 5 Best Genesys Alternatives for Your Business

November 10, 2024 · 10 Minutes
Alternatives

The 5 Best Talkdesk Alternatives for Your Business in 2025

November 4, 2024 · 11 Minutes
Customer Experience

The most effective communication channels for personalised customer service

October 17, 2024 · 14 Minutes
Alternatives

8x8 Alternatives: The Top 4 for Customer-Centric Teams

September 6, 2024 · 10 Minutes
Alternatives

Top 3CX Alternatives to Boost Productivity

September 5, 2024 · 9 Minutes
Operations Management

4 Key Insights to Take Your Sales and Support Teams to the Next Level in 2024

January 25, 2024 · 3 Minutes
Operations Management

Why the Voice of SMBs Matters: Behind the Scenes of Our New Report

January 18, 2024 · 1 Minute
Support

5 Reasons Analytics Are Key to Operating an Efficient Customer Support Team

December 4, 2023 · 5 Minutes
Best Practices

Gmail and Yahoo’s New Email Guidelines: Your 5-Minute Guide

November 30, 2023 · 4 Minutes
Tech

2 Key Features to Easily & Securely Manage Access

November 28, 2023 · 4 Minutes
Best Practices

Maximize Performance, Management & Training with Analytics: A Comprehensive Guide

November 17, 2023 · 5 Minutes
Features

How Transcription Tools Can Save You Up to 6 Hours a Week

November 3, 2023 · 4 Minutes
Best Practices

The 5 Biggest Myths About Using AI in the Workplace

October 13, 2023 · 6 Minutes
Customer Experience

Your Cheat Code Activated: Unlocking AI Potential Across Teams and Seniority Levels

October 5, 2023 · 7 Minutes
Features

The Top Customer Questions About Aircall’s AI Features

September 22, 2023 · 4 Minutes

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