Kate Galilee

AI Assist Pro interface showing live prompts with suggested responses, a call audio waveform, and AI-generated follow-up questions

Tech

April 24, 2026

7 min

AI in customer communications: Features, capabilities & strategy

AI Assist Pro live prompts panel displaying real-time coaching cues and budget objection handling suggestions during a call

Tech

April 23, 2026

9 min

Best AI voice agent for small businesses: The 2026 buyer's guide

Customer service rep wearing a headset using the Aircall workspace with a conversations inbox, WhatsApp messages, and caller contact details

Tech

April 22, 2026

10 min

AI customer service voice agent: Your 2026 guide

Features

April 21, 2026

4 min

Introducing Outbound AI Virtual Agent

Aircall AI Virtual Agent processing a call with a high-priority lead summary showing location, CRM usage, and cloud business phone system interest

Tech

April 1, 2026

12 min

AI voice agent services for businesses: The 2026 guide

Features

April 9, 2025

3 min

Introducing AI Voice Agent: Never miss a call again.

Best Practices

December 18, 2024

5 min

How Aircall assists with your Privacy Compliance

Features

October 28, 2024

2 min

Introducing Aircall's New Live Monitoring Experience

Tech

September 13, 2024

5 min

How Analytics and Smart Routing Help to Maximise Inbound Call Efficiency

Features

November 29, 2023

7 min

How to Get the Most Out of Aircall’s Analytics Dashboards

How AgriWebb Uses Data Analytics to Drive Efficiency for Farmers

We all know the importance of using data to make strategic decisions. But Aircall customer AgriWebb took it to the next level to create a lasting impact for farmers—while doubling ...

Kate GalileeAugust 2, 2022

1 min

Customer Happiness