Ready to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get startedReady to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get startedFor a plumber, electrician, HVAC technician, or landscaping crew, a missed call is rarely just a missed call; it’s a missed job. It’s a cancelled booking, a competitor picking up the work, a return customer deciding not to return. Field service runs on the phone, and every ring has revenue attached.
Today, we’re closing the gap between the phone ringing and the job getting booked. Aircall's new native integration with Jobber brings every call, text, and customer record into a single, shared view, so dispatchers, owners, and techs can keep the pipeline moving without ever switching tabs.
Field service communications: Where volume meets urgency
Field service businesses are some of the busiest phone users in any industry. A typical week can include hundreds of inbound calls from new leads, existing customers rescheduling, suppliers confirming parts, and techs calling in from the van.
The problem is rarely the number of calls. The problem is what happens around them. Call notes get lost. Voicemails get forgotten. A new job booked over the phone never makes it into the schedule. A follow-up that should have taken two minutes takes two days.
Jobber already gives field service teams a single place to manage clients, quotes, and jobs. Aircall already gives them a reliable business phone system with calling, messaging, and AI-powered workflow automation. Until now, the two lived side-by-side. But, as of today, they work as one.
What’s new in the Aircall-Jobber integration?
The integration is native, two-way, and installs in minutes. No developer required. Here is what you get out of the box.
Automatic call logging
Every inbound and outbound call with a Jobber client is logged against their record. No more tabbing between apps at the end of the day to update notes.
Insight cards during live calls
When a known client calls, their Jobber details, open quotes, scheduled visits, and outstanding invoices appear in Aircall the moment the phone rings. Your team picks up with full context, every time.
SMS logging
Two-way text messages with clients are captured against the client record in Jobber, so conversations don’t live on a single teammate's phone.
AI call summaries and real-time transcription
Every call is transcribed in real time, and summarised into a short, structured note that syncs straight into the Jobber client record. Owners and dispatchers can scan a morning of calls in minutes instead of hours.
Contact sync
Client contacts flow both ways between Aircall and Jobber. Add a new caller in Aircall, and they appear in Jobber. Update a phone number in Jobber, and Aircall reflects it immediately.
Click to dial
Every phone number inside Jobber becomes a one-click call, whether you’re using the desktop browser or the mobile app.
Three changes your team will feel from day one:
A new lead calls, and the job’s booked before they hang up. The dispatcher sees the inbound number, the insight card confirms this is a new contact, and within the same workspace they create the client in Jobber, quote the work, and schedule the visit. The call logs itself.
A missed call triggers an automatic follow-up. When no one answers, Aircall flags the missed call in Jobber against the client record, pings the next available teammate, and opens a task to call back. Everyone’s clear on responsibilities, and the customer gets great service.
The tech in the van stays in the loop. The AI call summary for every inbound call syncs to the client record in Jobber. When a tech opens the job on their phone, they see exactly what the customer said, the issue described, and any promises made. No repeat questions on site.
Get started today
Our brand-new integration is available now on the Jobber Marketplace and in our own ecosystem. And getting set up is simple:
Open the Aircall integrations page in your admin settings.
Select Jobber and sign in with your Jobber admin credentials.
Choose which Aircall numbers should sync with which Jobber account, and switch on call logging, SMS logging, and contact sync.
That’s it! Your next inbound call will log itself.
Pick up every call. Book every job.
If your team already runs on Jobber, this integration turns your phone system from a cost line into a pipeline. If you’re a field service business still stitching calls, texts, and job records together by hand, now’s the time for that to change.
See how much time and resource is freed-up when every call is logged, every client has full context, and every job gets booked, effortlessly.
Published on May 1, 2026.
