AI-Generated Call Summaries

Instantly grasp the essence of a conversation by reading a summary and review calls twice as fast.

23,000+ COMPANIES TRUST AIRCALLto power their customer communications

  • Burton
  • Lokalise
  • Pipedrive
  • Quip
  • UNTUCKit

Coach your team faster with call summaries

  • Review calls fasterRead a summary to understand a conversation in seconds and identify coachable moments.
  • Dive into the detailsAccess call summaries in the same place as call transcripts and recordings so you can easily take a closer look.
  • Enhance team performanceDrive team performance with wider QA coverage, new business insights, and more confident and capable agents.

Ready to build better conversations?

Activate Aircall on the device you're already using.

Use call summaries with these complementary features

  • FEATURES

    Call Transcription

    Aircall's AI transcribes calls and voicemails for you so you can better ramp up reps and deliver world-class customer experience.

  • FEATURES

    Key Topic Recognition

    Quickly identify key discussion points for faster call monitoring and more efficient call coaching.

  • FEATURES

    Talk-to-Listen Ratios

    Review speaker dynamics and caller engagement levels to enhance team performance.