Parallel Calls
Some conversations need two tracks when traveling to their destination.
23,000+ COMPANIES TRUST AIRCALLto power their customer communications
Master your multitasking
- Just a moment, pleaseNeed to gather additional context before offering a solution? Pause your current call and start a parallel conversation on a separate number.
- Be in two places at onceYou may not be a super hero, but nobody needs to know that. The parallel calls feature lets you put a customer on hold, dial another line, then instantly switch back and forth between conversations as needed.
- Find resolutions on the first tryCustomer satisfaction slips with every extra interaction. Parallel calls help you quickly source all the info you need to get it right the first time.
Ready to build better conversations?
Aircall runs on the device you're using right now.
Connected to 250+ native integrations
Aircall connects to your CRM, help desk, eCommerce platform, and business tools in minutes. Data flows automatically between every system; no middleware, no manual entry, no stitched-together workarounds.
Works with the tools your team already uses
