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Customer SuccessCustomer Success Tips From The Pros
February 24, 2016 · 5 Minutes)
Use CaseCall Brussels: Fighting Terror with Phone Calls
February 8, 2016 · 2 Minutes)
Startup JourneyA start-up life at 500Startups, and what’s different when you get out
December 16, 2015 · 10 Minutes)
Customer SuccessCustomer Training is Support Before You Need It
November 5, 2015 · 5 Minutes)
Startup JourneyCustomer Success Culture @Olark, with Aircall
August 25, 2015 · 3 Minutes)
Customer HappinessCutting to the Chase with Groove and Aircall
August 18, 2015 · 2 MinutesCustomer Success Hacks @ Optimizely
Optimizely is a San Francisco-based startup and the leader in A/B testing and experience optimization. I recently sat down with Luke Diaz, a manager on the Customer Success team...)
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Use CaseHappiness hack: How to use content for customer success
July 31, 2015 · 4 Minutes)
Use Case3 min check-up: are you using the right customer support channels?
July 21, 2015 · 1 Minute)
Startup JourneyScaling things that dont scale
July 16, 2015 · 5 Minutes)
Customer HappinessCustomer Success with Steli Efti of Close.io: “Be picky like youre on a date”
June 30, 2015 · 7 Minutes)
Customer SuccessCustomer Success tips from the pros: Getting Started [slides]
June 25, 2015 · 1 Minute)
Customer HappinessVoicemail greetings: WOW your customers with their first phone call
June 16, 2015 · 4 Minutes
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