The phone system for ROI-driven IT and operations leaders
A secure business phone solution, set up in minutes, with new users and numbers created in seconds, that fits seamlessly within your existing infrastructure.
Global IT and operations leaders choose Aircall
Your customers expect the best and Aircall helps you deliver
Connect with 100+ business tools in one click
Aircall connects with the tools your company is already using, including CRMs like Salesforce and HubSpot and reporting tools like Plecto.
Easily integrate with any other tool and create custom workflows and automations using our open API.
"Having all the information in a single platform, Salesforce allows us to monitor the activity of our agents, have visibility over the sales cycle and identify which levers can help improve our processes and motivate our teams."
— Ambroise Prieur, Contact Centre Administrator at SumUp
Enable more autonomous customer-facing teams
Aircall makes it easy for non-technical teams to be autonomous. New numbers and users can be created in a few clicks and training new users is simple with our easy-to-use interface.
This means you can spend less time on troubleshooting and onboarding and more time working on strategic projects.
"What mattered the most to us was to be able to make the support teams autonomous. We are a relatively small IT team and wanted to reduce the time spent troubleshooting phone issues."
— IT Project Manager at Caudalie
Stay connected and track call activity from anywhere
Aircall’s cloud-based phone system keeps your teams connected when working remotely or even when moving offices—no expensive hardware or costly installations are required.
Dig deep into analytics dashboards relating to inbound, outbound, and unanswered calls, and user activity. Narrow down the data with advanced filters, or export it for further analysis.
“For our team, it’s all about the tools. If the phone system is intuitive, then they’ve got the best chance to complete their best possible work. It’s also about helping work in a way that suits everyone – if they’re working remotely, can they connect easily? That’s what we’re there to facilitate.”
— Oliver Codrington, Director of Balance VA
Maintain security, call quality and reliability.
Built on AWS with multiple data centers globally, we deliver the highest-quality communications with 99.95% uptime, opus codec audio transmission, and dynamic carrier switching.
We take security seriously, with role-based access control to keep your data protected, two-factor authentication, and Single Sign-on for you to securely login via your normal identity provider.
Connected to the tools you love
The leading app ecosystem for voice. Aircall talks to all of your critical tools and workflows.
The features IT & operations leaders love
Advanced analytics
Monitor real-time and historical dashboards to make data-driven decisions. Use our powerful API to plug Aircall into any data source to manage reporting all in one place.
1-click integration with the tools you already have
Connect your VoIP data with over 90 integrations and take control of your voice workflows with Aircall's public API & webhooks.
Quick, self-service setup
Save time and resources with Aircall’s simple setup, helping your customer-facing teams get up to speed sooner. No expensive hardware and gadgets are required.
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Key features
One-Click Setup
Activate integrations in one click, add users in bulk, and manage all settings in one place.
Webhooks and API
Connect our phone system to your everyday tools or build a custom workflow.
Best-in-Class Support
Our support agents are available 24/5, across three continents via phone, chat or email.